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Customer Support Executive Apply Now
IBEX Global
Pakistan
Job Details
Category: Customer Service Jobs in
Job Type: Full Time
Job Shift: Night
Job Location: Lahore, Pakistan
Total Position: 0
Gender: Both  
Minimum Experience: Entry Level  
Minimum Education: Bachelors  
Salary: PKR. 15000 to 20000  
Apply By: Tue, 28 Feb 2017
Posted On: Wed, 01 Feb 2017
Job Description:
o Brief description of the job:
• Answer calls professionally to provide
information about products and services, take/
cancel orders, or obtain details of complaints.
• Keep records of customer interactions
and transactions, recording details of
inquiries, complaints, and comments, as well as
actions taken. Process orders, forms and
applications.
• Follow up to ensure that appropriate
actions were taken on customers’ requests.
• Refer unresolved customer grievances or
special requests to designated departments for
further investigation.
o Working Hours: 9 hour shift
o Requirements (Education): Bachelors
qualified
o No. of Vacancies: 10
o Skills & Abilities:
• Proficient with MS Office particularly
MS Excel (Spreadsheet)
• Possess Knowledge of Call Centre
Operations
• Must be flexible to work in shifts
• Excellent communication skills
o Age limit: 18 to 30
o Perks: Medical Insurance, Permanent
Employment Status, PF & Overtime provided,
Internal Job Posting, Annual Leaves, Leaves
Encashment, Referral Bonus
o Gender: Male & Female
o Job Shift: On Rotation
o Job Type: Full-time
o Salary: 12,000 to 18,000 per month
o Transport: Conveyance will be provided
to females only, males own transport.
o Job Location: Lahore
o Last date to apply: 28th – Feb – 2017
 
 
 
 
 
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