Computer Support Professionals is looking for
Systems Engineers – Level 1 to join our growing
MSP team.
URGENT HIRING – onsite in Karachi.
Immediate joiners will be considered
Shift Time (AEST)
• 1:00 PM – 10:00 PM (07:00 AM - 04:00 PM PST)
• 9:00 AM – 06:00 PM (03:00 AM - 12:00 PM PST)
Note: Shift will be assigned by the Manager as per
business requirements. The shift may be changed
based on business requirements, but not
frequently.
Key Responsibilities:
?? Provide technical support to business clients
?? Troubleshoot Microsoft 365, Windows, server,
network, firewall, VPN, backup and endpoint issues
?? Manage tickets within SLA and maintain
accurate documentation
?? Support client onboarding, maintenance and
infrastructure changes
?? Escalate complex issues and work closely with
senior engineers
Requirements:
?? Previous minimum of 1 - 2 years of MSP support
experience
?? Strong troubleshooting and customer service
skills
?? Knowledge of Microsoft 365, Windows Server,
networking and security tools
?? Good verbal and written communication skills
PREFERRED / ADVANTAGEOUS CERTIFICATIONS
* Sophos Certified.
* Microsoft Certified Professional (MCP) or
equivalent Microsoft certification.
* Sophos Architect Certified
* MCSA / relevant Microsoft certification
* CCNA
* Veeam Certified Engineer
* Other relevant technical certifications
Apply now at careers@cspro.com.au. with the
subject line Systems Engineer L1- Karachi